In a notification to its valued customers, the Bank of St Vincent & the Grenadines Ltd has announced a scheduled system upgrade that will temporarily disrupt services on November 21, 2023, between 1:00 p.m. and 1:30 p.m.
While the usual downtime for the ATM Machine service is during this period, the upcoming upgrade will also impact other crucial systems, including the Online Banking Platform and all Point-of-Sale Machines.
The decision to implement this upgrade is driven by the bank’s commitment to enhancing service quality and user experience. The temporary disruption is deemed necessary to introduce improvements that will benefit customers in the long run.
The affected services are expected to resume promptly after the completion of the upgrade. The Bank of St Vincent & the Grenadines Ltd apologizes sincerely for any inconvenience this may cause and urges customers to plan their transactions accordingly during the specified time frame.
“We appreciate your patience and understanding as we strive to maintain our commitment to excellence,” the bank stated in its announcement. Customers are assured that these enhancements are part of the ongoing efforts to provide top-notch banking services.
The Bank of St Vincent & the Grenadines Ltd expresses gratitude to its customers for their cooperation and understanding as it works towards delivering an even better banking experience. The institution remains dedicated to its motto, “Doing more Together.”